Operational clarity.
Engineered systems.
We help travel and hospitality teams turn fragmented tools into systems people actually trust—so growth doesn’t create more chaos.
18-09-25
GMT5+
Asia
Consilia
Strategy, systems, and delivery for operators who need results—not another deck.
Guest journeys
recovered
95%
Years in
complex operations
10+
Programs delivered
on Salesforce
$10m
How we help
About
Built by operators.
Led by engineers.
Consilia is a consultancy for travel, hospitality, and high-stakes operations. We combine industry depth with Salesforce and systems engineering to simplify complexity and ship durable change.
Case studies
Work that holds up in the field
From hotel groups to airlines and travel desks, we partner with operators who need clarity under pressure. Here are a few public collaborations.
Testimonials
What partners say after go-live
Consilia didn’t leave us with slides. They stayed in the war room until booking recovery felt routine. Direct bookings are up, and the front desk finally trusts the system.
Elena Voss
Chief Digital Officer
Northstar Hotels
When weather hits a bank of flights, we used to drown in chat threads. The Service Cloud cockpit they built cut recovery time dramatically—and VIP care finally has a playbook.
Marcus Hale
VP of Operations
VoyageAir
Personalization used to mean awkward emails. Now associates recommend the next spa or suite upgrade with a clear reason, and guests thank us for it.
Priya Nandakumar
VP Guest Experience
Harborline Resorts
Our advisors stopped hunting across five portals for one itinerary change. Handle time dropped, and new planners ramp in weeks instead of months.
James Okonkwo
Managing Director
Atlas Trails
One loyalty language across every terminal brand was the unlock. Campaigns ship faster, finance trusts the ledger, and repeat spend finally moved.
Sofia Bergman
Head of Retail Marketing
Meridian Markets
Compliance signed off on the first audit pack. Bankers and concierge partners share one secure workspace—clients stopped forwarding sensitive trip threads.
David Chen
Head of Private Client Services
Crest Capital
